Privacy Policy

1. What data we process

• Account: login, password (stored only as a hash), name, company details and requisites you enter in your profile.
• Content you give to assistants: chat messages, voice messages, files, notes, contacts, calendar items, finance and warehouse records.
• Technical data: time zone, language, security logs (sign-ins, errors) without message texts.
• If you connect Google Drive: your Google account id and e-mail, and an access token. We can only see and change files and folders that the Service itself created (the “Biznes AI” folder).
• If you connect Instagram: your Instagram professional account id and username, your Meta user id and business portfolio id, and an access token. We use it only to publish the posts you explicitly confirm.
• If you connect a mailbox: its address and an app password (stored encrypted and never shown to anyone, including administrators). The assistant reads mail headers and text only to answer you; letters are not stored by the Service, are not changed or deleted in your mailbox, and an e-mail is sent only after you press “Yes” on the finished text.

2. Why we use it

• To provide the assistants you use: answer messages, prepare documents, keep your calendar and records.
• To keep the Service secure and prevent abuse.
• We do not sell your data and do not use it for advertising or for profiling.

3. Who else receives data

To generate replies, the text you send to an assistant (and files you attach) is processed by AI model providers through our model gateway. We send only what is needed for the reply. Hosting, backups and message delivery channels you choose (for example WhatsApp) also process data on our behalf. We do not give your data to anyone else, except where the law requires.

4. Google user data

The Service’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We request only the https://www.googleapis.com/auth/drive.file permission (plus your e-mail to show which account is connected). Files are saved to your Drive only after you confirm each action. We do not use Google data for advertising and do not allow people to read it, except with your consent, for security, or as required by law.

5. Instagram and Meta data

We access your Instagram professional account only with the permissions you grant. A post is published only after you press “Yes” on the preview card. We do not read your messages, followers or comments. You can revoke access at any time in the Service, or in Meta Business (Settings → Integrations → Connected apps) or Facebook settings (Apps and websites). If you revoke access there or ask Meta to delete the app data, Meta notifies us and we erase the token (revoke) or delete the Instagram connection (deletion request).

6. Security

Connection with the Service is encrypted (HTTPS). Access tokens of connected services are stored encrypted and are never shown to administrators or to AI models. Each client sees only their own data. Regular backups are encrypted in transit and access to the server is restricted.

7. Retention and deletion

We keep your data while your account exists. You can disconnect Google Drive and Instagram at any time on the “Connections” page: the access token is revoked and deleted from our servers. To delete your account and all data, follow the instructions at https://app.aiuslugi.kg/data-deletion. We delete data within 30 days of the request; encrypted backups are overwritten within 14 days after that.

8. Your rights

You may request access to, correction or deletion of your data, and withdraw consent at any time, by writing to info@aiuslugi.kg.

9. Children

The Service is intended for business users aged 18 and over and is not directed at children.

10. Changes and contact

We will publish changes on this page. Questions: info@aiuslugi.kg, ОсОО «Твое Такси», Кыргызская Республика, г. Бишкек, мкр. Восток-5, д. 13/2, кв. 28 (юридический адрес); мкр. Восток-5, д. 10/7, кабинет 8 (фактический адрес).